Frequently Asked Questions


About Luminous

Q: What does Luminous Buyers Agency do?

A: Luminous is a specialist buyers agency that helps clients purchase the right property with confidence. We represent buyers only – never sellers – ensuring your best interests come first. 

Q: How is a buyers agent different from a real estate agent?

A: A real estate agent works for the seller to achieve the highest price. A buyers agent works exclusively for you, the buyer, to find, negotiate and secure the right property at the best possible terms.

Q: Who do you typically work with?

A: We assist homebuyers, investors, downsizers, first-time buyers and those relocating. Whether you’re looking for a dream home, a high-growth investment, or a development project, we tailor the strategy to your needs.

 

Property Growth & Investment

Q: How does Luminous help with property growth?

A: We use research-driven insights, suburb analysis and market trends to identify high-growth opportunities that suit your budget and strategy. Our goal is to help you build wealth through smart property choices.

Q: Do you help with investment properties only, or homes too?

A: Both. We source and secure properties for owner-occupiers, lifestyle buyers, and investors.

Q: What makes a “growth property”?

A: Growth properties are typically located in areas with strong demand drivers such as infrastructure, lifestyle appeal, low vacancy rates, and strong historical price performance.

Construction & Development

Q: Do you help with new home construction projects?

A: Yes. Beyond buying existing properties, we also manage new home construction projects from concept through to completion, ensuring quality, cost control and timely delivery.

Q: What types of developments do you assist with?

A: We specialise in small to medium projects including:

  • Secondary dwellings (granny flats)

  • Dual key homes

  • Duplexes

  • Small townhouse developments

 Q: Why choose Luminous for development projects?

A: We coordinate everything from feasibility and design, to builder selection, council approvals and project management. This ensures your project runs smoothly, with transparency at every stage.

 

The Process

Q: What’s the process when working with Luminous?

A:

  1. Strategy Session – Understand your goals, budget and preferences.

  2. Research & Shortlist – Analyse suburbs, properties and growth potential.

  3. Inspection & Due Diligence – Assess condition, value and risks.

  4. Negotiation – Secure the property at the best price and terms.

  5. Construction or Settlement Support – Guide you through the building or settlement process until handover.

 

Q: How long does it usually take to find or build a property?

A: Buying established homes usually takes 6–12 weeks. New builds and developments vary depending on approvals and scope, typically ranging from 6–18 months.

  

Fees & Services

Q: How do you charge for your services?

A: We typically charge a fixed fee or a percentage of the purchase price, depending on the service package. Construction and project management services are quoted transparently based on project scope.

Q: Do you offer partial services (e.g. just negotiation or project oversight)?

A: Yes. We offer full-service sourcing and project management, as well as stand-alone negotiation, or construction oversight.

 

Why Luminous

Q: Why choose Luminous over another buyers agency or project manager?

A:

  • We combine data-driven research with on-the-ground market insight.

  • We focus on both lifestyle and investment growth outcomes.

  • We provide end-to-end support, from buying an established property to managing new builds and small-scale developments.

  • We act with full independence – we never take kickbacks from sellers, developers or builders.

  • We offer personalised guidance with transparency and integrity.

 Q: What results have your clients achieved?

A: Our clients have secured homes below asking price and achieved above-average growth on investments. Others have successfully completed new builds and small developments, creating strong rental yields and capital growth.